Click here to read the introduction to the Nabto price model

Introduction to the Nabto price model

When using Nabto, you need to purchase a license for each individual embedded device and for the server software (the Nabto basestation) that mediates connections between clients and devices. We do not charge anything for the client software.

The Nabto basestation can either be hosted by Nabto or by yourself (on-premise hosting). If Nabto hosts the basestation, there will be a yearly hosting fee. If you host yourself (on-premise hosting), there will, of course, be no hosting fee – but the on-premise basestation license is higher.

The pricing scheme is described in further detail on each tab to the left and with several examples for typical scenarios. Don’t hesitate to contact us if you have any questions! We are ready on the chat, on e-mail ([email protected]) and on phone (+45-70218040).

Device License Fee

 

  
 
Number of devices
1,000 - 2,499
2,500 - 4,999
5,000 - 9,999
10,000 - 24,999
25,000 - 49,999
50,000 - 100,000
100,000+

Number of devices : Price per device
1,000 - 2,499 : $3.75
2,500 - 4,999 : $3.00
5,000 - 9,999 : $2.50
10,000 - 24,999 : $2.00
25,000 - 49,999 : $1.25
50,000 - 100,000 : $1.00
100,000+: Get a quote

You need a license for each device running an application developed using the uNabto SDK. The license allows the device to register with the Nabto basestation.

The price for the device license is relatively small with good volume discounts and you only pay it once in the device’s lifetime. You need a device license regardless of how the basestation is hosted (on-premise or Nabto-hosted).

The device license is a one-time payment.

Nabto-hosted Solution

With the Nabto Hosted solution, you pay for the basestation license and for hosting of the basestation. Read more about our hosting and data center status here.

 

  
 
Number of purchased devices
Hosting uptime SLA
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier
Software source code escrow option
24/7 hotline option
Consultancy hours to get started
Software Maintenance
Support (optional)
Basestation license (one time fee)
Basestation hosting setup (one time fee)
Basestation yearly hosting (all regions)*
Total 1st year**

Bronze

Number of purchased devices : Up to 1,000 devices
Hosting uptime SLA
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier
Software source code escrow option
24/7 hotline option
Consultancy hours to get started : 1 hour
Software Maintenance : $250
Support (optional) : $250
Basestation license (one time fee) : $995
Basestation hosting setup (one time fee) : $995
Basestation yearly hosting (all regions)* : $1,395
Total 1st year**: $3,385

Silver

Number of purchased devices : Up to 5,000 devices
Hosting uptime SLA : 99 %
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier
Software source code escrow option
24/7 hotline option
Consultancy hours to get started : 3 hours
Software Maintenance : $995
Support (optional) : $995
Basestation license (one time fee) : $4,995
Basestation hosting setup (one time fee) : $1,395
Basestation yearly hosting (all regions)* : $2,795
Total 1st year**: $9,185

Gold

Number of purchased devices : Up to 25,000 devices
Hosting uptime SLA : 99.90 %
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier
Software source code escrow option
24/7 hotline option
Consultancy hours to get started : 5 hours
Software Maintenance : $1,495
Support (optional) : $1,495
Basestation license (one time fee) : $9,995
Basestation hosting setup (one time fee) : $2,095
Basestation yearly hosting (all regions)* : $4,195
Total 1st year**: $16,285

Platinum

Number of purchased devices : Up to 100,000 devices
Hosting uptime SLA : 99.99 %
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier
Software source code escrow option
24/7 hotline option
Consultancy hours to get started : 10 hours
Software Maintenance : $1,595
Support (optional) : $1,595
Basestation license (one time fee) : $15,995
Basestation hosting setup (one time fee) : $5,995
Basestation yearly hosting (all regions)* : $11,995
Total 1st year**: $33,985

Enterprise

Number of purchased devices : 100,000+ devices
Hosting uptime SLA : Get a quote
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Custom device domain name (instead of < id>.nabto.net)
Maintenance incl. free upgrade to new major versions
50 % discount on already paid license fees if upgrading to next tier : n/a
Software source code escrow option
24/7 hotline option
Consultancy hours to get started : Get a quote
Software Maintenance : Get a quote
Support (optional) : Get a quote
Basestation license (one time fee) : Get a quote
Basestation hosting setup (one time fee) : Get a quote
Basestation yearly hosting (all regions)* : Get a quote
Total 1st year**: Get a quote
Contact us

* Contact us if you want a quote for a single region
** This is excl. the device license fee, software maintenance and support. The basestation yearly hosting, software maintenance and support will be charged yearly.  

Basestation license 

The basestation license is a one-off fee you pay to use the Nabto server software. The license fee reflects the number of devices supported by the basestation – lower license tiers support fewer devices and comes with fewer additional benefits, whereas higher tiers allow more devices and provide further benefits. For instance, source code escrow is only an option for the 3 highest tiers. See the pricing matrix for which exact benefits maps to each tier.

The basestation license fee is always paid, regardless of hosting type. If you decide to host yourself, it requires an on-premise basestation license which is roughly 2x the Nabto-hosted basestation license fee.


Basestation hosting

If choosing the Nabto hosting option (ie, with the lower basestation license fee), there is a yearly hosting fee and a one-time setup fee.

Different hosting tiers are provided – higher hosting tiers support more devices and come with more benefits and improved quality hosting. For instance, if you only have 4.000 devices but need 99.9% SLA, you need the Gold tier. On the other hand, if you have 25.000 devices but don’t care about SLA, you still need the Gold tier.

The hosting fee includes traffic cost for device signaling – and connection establishment as well as RPC and stream relay cost after a fair use scheme. Traffic cost is charged separately beyond “fair use” – and also typically for video solutions that allow relay. A flat rate traffic agreement that includes video is an option, contact us in this regard.

On-premise Solution

 

  
 
Number of purchased devices
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Maintenance incl. free upgrade to new major versions
Software source code escrow option
50 % discount on already paid license fees if upgrading to next tier
24/7 hotline option
Consultancy hours to get started
Software Maintenance (optional)
Support (optional)
Basestation license* (one time fee, single** datacenter)

Bronze

Number of purchased devices : Up to 1,000 devices
Unlimited connections : not available
Mobile client applications : not available
Desktop and server client applications : not available
Basestation API access : not available
Maintenance incl. free upgrade to new major versions : not available
Software source code escrow option : not available
50 % discount on already paid license fees if upgrading to next tier : not available
24/7 hotline option : not available
Consultancy hours to get started : not available
Software Maintenance (optional) : not available
Support (optional) : not available
Basestation license* (one time fee, single** datacenter): not available

Silver

Number of purchased devices : Up to 5,000 devices
Unlimited connections : not available
Mobile client applications : not available
Desktop and server client applications : not available
Basestation API access : not available
Maintenance incl. free upgrade to new major versions : not available
Software source code escrow option : not available
50 % discount on already paid license fees if upgrading to next tier : not available
24/7 hotline option : not available
Consultancy hours to get started : not available
Software Maintenance (optional) : not available
Support (optional) : not available
Basestation license* (one time fee, single** datacenter): not available

Gold

Number of purchased devices : Up to 25,000 devices
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Maintenance incl. free upgrade to new major versions
Software source code escrow option
50 % discount on already paid license fees if upgrading to next tier
24/7 hotline option
Consultancy hours to get started : 5 hours
Software Maintenance (optional) : $1,495
Support (optional) : $1,495
Basestation license* (one time fee, single** datacenter): $19,995

Platinum

Number of purchased devices : Up to 100,000 devices
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Maintenance incl. free upgrade to new major versions
Software source code escrow option
50 % discount on already paid license fees if upgrading to next tier
24/7 hotline option
Consultancy hours to get started : 10 hours
Software Maintenance (optional) : $1,595
Support (optional) : $1,595
Basestation license* (one time fee, single** datacenter): $31,995

Enterprise

Number of purchased devices : 100,000+ devices
Unlimited connections
Mobile client applications
Desktop and server client applications
Basestation API access
Maintenance incl. free upgrade to new major versions
Software source code escrow option
50 % discount on already paid license fees if upgrading to next tier : n/a
24/7 hotline option
Consultancy hours to get started : Get a quote
Software Maintenance (optional) : Get a quote
Support (optional) : Get a quote
Basestation license* (one time fee, single** datacenter): Get a quote
contact us

* Consultancy voucher mandatory for setting up on-premise solution
** Contact us for a quote for multiple datacenters

Basestation license

The basestation license is a one-off fee you pay to use the Nabto server software. The license fee reflects the number of devices supported by the basestation – lower tiers support fewer devices and comes with fewer additional benefits, whereas higher tiers allow more devices and provide further benefits. See the pricing matrix for which exact benefits maps to each tier.

Basestation hosted on-premise

While there is no running hosting fee for the on-premise hosted option, it is required with mandatory engineering assistance from Nabto to set up an on-premise solution. We will provide a quote for this, depending on your specific scenario. It is optional to choose software maintenance and support, which is paid yearly. 

FAQ

Do I have to pay a license for both basestation and devices?

Yes, you pay for a basestation license to use the Nabto basestation (server) software and a device license to allow the individual device to register with the Nabto basestation. 

Is the license fee just a one-time payment?

Yes, both the device license and the basestation license are one-time fees.

What are the running costs?

If you choose a Nabto-hosted solution, there will be a yearly fee for the basestation hosting. The optional software maintenance and support are also charged yearly. These prices can be found under the Nabto-hosted solution or On-premise solution

Do I have to pay for both hosting and license for the basestation?

Yes. The license fee is for the right to use the software. The hosting fee is for running the software, ie for infrastructure and associated labor cost. It is possible to only pay for the license, ie just for the right to use the software, if you host yourself. Read more about on-premise hosting here

I am just a small startup, how do I get the cheapest solution possible?

The cheapest solution is to start with the Bronze version for a small cost with a bit of support included, but you can buy extra help if you need it. It is possible to do a full implementation just by reading the documentation.

Is it possible to try a free version to test the platform?

Yes, if you go to www.Appmyproduct.com you can download free licenses and get access to the basestation and documentation.

How does the discount work when upgrading?

When you upgrade from one version to another you will get a discount corresponding to 50% of the price for the previous version you purchased. For example, you upgrade from Silver to Gold and pay the full price of the Gold version subtracted 50% of the Silver version. There is no discount going from bronze to Silver.

Is software maintenance mandatory?

Yes, it is mandatory if you have a Nabto-hosted solution, but if you choose an on-premise solution it is optional.

What does support cover?

Standard support enables and ensures the customer that when an error is detected in the Nabto software platform, Nabto will fix this error.

What does support NOT cover?

The standard support covers that the error has to be reproducible in a standard setup. So the customer needs to find the closest similar platform and reproduce the problem. Option for specific support of customers platform is available.

What does software maintenance cover?

The basestation software will be updated centrally in the “hosted by Nabto” environments. In on-premise installations, where the customer is handling the hosting tasks, is this the responsibility of the customer. The software maintenance also provides access to the code to clients and devices. Nabto is not obligated to maintain code developed by the customer.

What is 24/7 support and what does it cost?

Standard support is within working hours. 24/7 support enables customers to contact Nabto and get support outside business hours.

Pricing Examples

EXAMPLE 1: Nabto-hosted solution with 1,000 devices

A company wants a Nabto-hosed solution. The company needs 1,000 device licenses and purchases the Bronze solution, which is the cheapest Nabto-hosted solution. 

The Bronze solution includes 1 hour of consultancy to get started, a basestation license for $995, and a base station hosting setup for $995, which both are one-time fees. It also includes a yearly hosting fee of $1,395 and software maintenance of $250, which both are charged yearly. The company chooses not buy support, which are optional. 

$995 + $995 + $1,395 + $250 = $3,635

The company has 1,000 devices, so the device license fee per device is $3.75. This is a one-time fee. 

1,000 x 3.75 = $3,750

Total one-time payment: $3,635 + $3,750 = $7,135

Total yearly payment after the first year: $1,645

EXAMPLE 2: Nabto-hosted solution with 20,000 devices

A company wants a Nabto-hosted solution. The company has 20,000 devices and wants a SLA of 99.99 %, so it purchases the Platinum solution. 

The Platinum solution includes 10 hours of consultancy to get started, a hosting uptime of 99.99 %, a basestation license for $15,995, and a base station hosting setup for $5,995 which both are one-time fees. It also includes a yearly hosting fee of $11,995 and software maintenance of $1,595, which are both charged yearly. The company also wants to buy support, which are a yearly fee of $1,595. 

$15,995 + $5,995 + $11,995 + 1,595 + 1,595 = $37,175

The company has 20,000 devices, so the device license fee is $2.00 per device. This is a one-time fee. 

20,000 x $2.00 = $40,000

Total one-time payment: $37,175 + $40,000 = $77,175

Total yearly payment after the first year: $15,185

EXAMPLE 3: On-premise solution with 100,000 devices

A company wants to host by itself and chooses an on-premise solution. The company has 100,000 devices and purchases the Platinum solution.

The Platinum solution includes 10 hours of consultancy to get started, and the basestation license is $31,995 as the company only has a single datacenter. The company chooses to buy the optional support for $1,595 and software maintenance for $1,595, which are yearly fees. 

$31,995 + $1,595 + $1,595 = $35,185

The company has 100,000 devices, so the device license fee per device is $1.00. This is a one-time fee. 

100,000 x 1.00 = $100,000

Total one-time payment: $35,185 + $100,000 = $135,185

Total yearly payment after the first year: $3,190